RG&E provides electric and natural gas services to customers in a nine-county region centered on the City of Rochester.

Compare average monthly bills for customers who purchased their electricity and/or natural gas supply from RG&E. Pay your RG&E bill, explore billing and payment options, manage your service when …

An official website of New York State.

Moving into a new home and need service? We want to make the process of starting, stopping, or transferring service in our territory simple and convenient for our customers. Sign in and manage …

Pay your RG&E bill online by credit card, debit card, or checking / savings account.

Explore ways to pay, receive and manage your RG&E bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.

Report an electric outage, view a list or map of current power outages and restoration statuses in the Greater Rochester area, and access resources.

Contact us to learn more about our products and programs, including Energy Profiler Online and Hourly Pricing . Our offices will be open for Customer Service during the days and hours noted below.

We offer special services for Life Support users. Visit our Help with Bill page for more information. How can we help? Can't find what you're looking for?

Access and manage your RG&E account, make payments, and explore billing options conveniently online.