As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Sentiment analysis tools can help organizations go behind a customer's words and dig into their emotions -- a valuable asset to strengthen the customer experience. Sentiment analysis is a rapidly ...

Synapsify Inc. has raised a $600,000 seed round ahead of the public launch of its text-analysis software. ICG Ventures, an arm of Ingram Industries Inc.'s Ingram Content Group, participated in the ...