Shake Shack Kiosk Appeared To Raise Milkshake Prices After Customer Chose “No Tip,” Company Says It Was a Glitch

A man films himself buying three milkshakes at an airport. He taps “No Tip.” Then the kiosk flashes an error message, and the ...

Shake Shack Fans, Check The Map—New Locations Are Coming Across The U.S.

Shake Shack is opening 11 new locations across nine states in August, including new restaurants in California, New York, ...

Shake Shack customer alleges restaurant raised prices on food after selecting ‘no tip’ on a self-pay kiosk

They thought it was a real Shake-down. Just in case guilt tipping wasn’t already running amok. An incensed customer has ...

Shake Shack responds to alleged ‘no tip’ fee slapped on customer’s bill

They’re denying the Shake-down accusations. Shake Shack has addressed viral allegations that it imposed a “no tip” fee at self-checkout, claiming that the apparent surcharge was actually a glitch in ...
Food & Wine

Shake Shack's Holiday Shakes Are Back — Including a Fan-Favorite From Last Year

Dear readers, it’s officially November, which means it’s time to move on from fall flavors and head straight to holiday treats. And Shake Shack is here for it. On Friday, the fast food joint announced ...

Shake Shack Faces Questions Over Machine Tip Error in Online Video

A viral video appears to show Shake Shack prices rising after customer selects 0% tip, raising questions about hidden surcharges.
Newsweek

Shake Shack Announces New Shake

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Shake Shack has announced a new limited-time “True Love Shake” and ...