The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...

While the goal of process standardization and simplicity makes good sense on paper, the business reality of localization and customization demands, coupled with various government regulations and ...

Standardization is hard. Why? Because overcoming resistance to change is hard. Which means communication is key as you grow your Knowledge and Process Management programs. Many organizations, ...

Creating process variations should always be approached with care in order to reduce unnecessary complexities and inefficiencies. These seven steps should help. “90 percent of the organizations I know ...

When digging into the data from September 2009 Global State Of Enterprise Architecture Online Survey, I found an interesting correlation in the data: Survey respondents who reported a high degree of ...

TruMethods is developing a secure, multi-tenant tool to help managed service providers deisgn, implement and manage customers in their own "company way," according to company executives. Through a ...

The production of formal, accredited standards has to be a repeatable process. The quality and integrity of the results depends on it. Like all good engineering practices, well-documented processes ...

To produce standards of high quality and integrity, a standards organization must have a repeatable, documented, proven process. The IEEE Standards Association is a fine example of possessing such a ...