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SAN JOSE, CA / ACCESS Newswire / February 28, 2025 / interface.ai is thrilled to announce its Q1 2025 product release, introducing a suite of new innovations designed to enhance AI-driven member & ...

If you’ve used your bank’s chatbot feature, you’ve probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a task, ...

In her job at OCBC’s contact center in Singapore, Denise Law must respond to what are sometimes convoluted, lengthy emails from customers. Sifting through those emails, figuring out what customers ...

As the demand for seamless, automated customer experiences grows across the financial sector, traditional banking models are increasingly under pressure to adapt. interface.ai, a prominent AI solution ...

AI is quickly transforming the banking world. If you use online banking, there’s a good chance you’ve experienced at least some of this firsthand. More than half — 54% — of bank customers have used a ...

SoFi Technologies, Inc.’s SOFI integration of its AI chatbot, Konecta, powered by Galileo, is more than a tech upgrade; it’s a play on efficiency and engagement in a sector that’s rapidly embracing ...